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TEL:86-20-87270739 15975583498
MSN:aoteinflatable@hotmail
E-mail:info@chinesewaterball.com
SKYPE:aoteinflatable

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We receive many requests for a catalog and for information on our products. Please allow us to answer most common questions. 
 
 
1  Q:  Are Western Union,T/T,PAYPAL safe?
A: Considering security of customers payment, every customer of AOTE is suggested to transfer the payment to AOTE company account:
Beneficiary name: AOTE INFLATABLE CO.,LIMITED. A/C No.: OSA11009439893101( Particular Bank information will be listed on invoice).

You transfer the payment by western union or paypal is also acceptable, please find our” CONTACT” page to confirm the information of western union and paypal. All the information of payment transfer should be confirmed again through our company e-mail address. ( end at @aoteinflatable.com or @chinesewaterball.com) . Especially, you should confirm with us the details of receiving western union by our company e-mail. 

Thank you.


2. Q: Want a catalog?
A:Most of our range is displayed on the website. If you need whole catalog, Please tell us the item you are interested in by email. We are pleased to answer any questions.
 
3. Q:How do you start the order?
A:We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment. If the order is urgent, you'd better pay 100% in advance.
 
4. Q: Can we change the size and color based on the original ?
A: The size and color can be changed according to your requirement. Please contact us to get more information about the changed inflatables.
 
5. Q: What's the material?
A: Our inflatable pool and air-sealing inflatable items are made of PVC Tarpaulin. The material for Inflatable air-sealing items have got the BS7837、EN14960、EN71 certification. It is regarded to be the best material for Inflatable air-sealing items. The water ball and zorb ball is made from TPU or PVC with CE certificate.
 
6. Q: How about blowers?   
A: Our inflatables including blower have been exported all over the world like USA, Canada, Europe, Japan, Korea, Middle East and so on , they are suitable for these market. If big quantity, we can get CE/UL approval for the blower.

 

7. Q: How about the guarantee?        
A: Our guarantee time is 3year under normal case. All the inflatable items will be double tested before delivery to make sure there is no any problem for the items. And each inflatable item is equipped with repair kit and manual.  If it is damaged, you can use the glue and material to repair it according to the manual. The instruction of correct using inflatable items can help you maintain the inflatable item for long span life.
 
 8. Q: How do I clean the inflatable games and boats?
A: Just use soap water to clean it .
 
9. Q: What is the producing time?
A: According to the order quantity. Regularly, our capacity of water ball is 500 pcs one week.
 
10. Q: How to pay?
A: T/T or Western Union,PAYPAL ,50% down payment before production, 50% balance before shipping.
 
11. Q: How about the shipping?
A: We have our own shipping company, so we can offer the more suitable price and service. And the shipping agent you appointed is also acceptable. The inflatable goods can be sent by air or by sea. The approximate transit time by air is 5 work days maximum and by sea 20-30 days. Air charge is different form different countries.

  Shooting speed, professional help!